On Saturday, August 13, 2016, from 7:00 a.m. till 12:00 p.m., you will be unable to access your billing information online or by telephone due to system maintenance. We apologize for the inconvenience.

Information on Internal Investigation



Tuesday, March 4, 2014 – 4:00PM


Huntsville Utilities has performed a thorough investigation of allegations that retired unusable water meters were being sold as scrap by some employees in violation of company policy. The investigation was handled internally with the help of a contractor and revealed some inconsistencies in employees following procedures regarding scrap material.  Immediate action has been taken to address the issue.  The situation was handled in accordance with policies and procedures and we are unable to comment on any personnel actions related to this incident.

Huntsville Utilities is a publicly-owned, not-for-profit utility which provides electric, natural gas, and water services to customers in Huntsville and Madison County.

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Huntsville Utilities is an equal opportunity residential utility service provider. We do not discriminate in the terms, conditions, or provision of services based on race, color, religion, sex, disability, familial status, or national origin.

Huntsville Utilities es un proveedor de servicios residenciales publicos (electricidad, gas y agua) que ofrece igualdad de oportunidades. Nosotros no discriminamos en los terminos, las condiciones, o las provisiones de nuestros servicios basados en la raza, religion, color, sexo, discapacidad, estado familiar u origen nacional.