Key Facts & Figures

HU System Customers

The HU Gas System serves a total of 57,773 Gas Customers.

  • 52,072 Residential
  • 5,533 Small Commercial
  • 151 Large Commercial
  • 4 Industrial
  • 13 Transportation

The HU Water System serves a total of 101,812 Water Customers.

  • 90,935 Residential
  • 10,793 Commercial
  • 55 Industrial
  • 19 Government Sales
  • 10 Other

The HU Electric System serves a total of 196,091 Electric Customers.

  • 172,391 Residential
  • 22,112 Commercial
  • 9 Industrial
  • 1,579 Street Lighting

Customer Numbers as of August 1, 2021

HU Operations
Operational efficiency and customer service remain our top priority. There are 715 total HU employees, which is an average of 1 HU Employee for every 536 Customers.

Department Employees
Electric 200
Natural Gas 89
Water 109
Customer Service 106
Joint/Administrative 196
Temporary/Contract 15


(Data as of August 2, 2021)

The HU Facilities Department maintains 4 major buildings and 32 field sites within the HU 800+ mile service area.

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Huntsville Utilities is an equal opportunity residential utility service provider. We do not discriminate in the terms, conditions, or provision of services based on race, color, religion, sex, disability, familial status, or national origin.

Huntsville Utilities es un proveedor de servicios residenciales publicos (electricidad, gas y agua) que ofrece igualdad de oportunidades. Nosotros no discriminamos en los terminos, las condiciones, o las provisiones de nuestros servicios basados en la raza, religion, color, sexo, discapacidad, estado familiar u origen nacional.