On Saturday, December 3, 2016, from 6:00 a.m. till 9:00 p.m., you will be unable to access your billing information online or by telephone due to system maintenance. We apologize for the inconvenience.

Key Facts & Figures

HU System Customers

Gas
The HU Gas System serves a total of 51,277 Gas Customers.

  • 45,880 Residential
  • 4,981 Small Commercial
  • 398 Large Commercial
  • 18 Industrial

Water
The HU Water System serves a total of 92,919 Water Customers.

  • 82,070 Residential
  • 9,944 Commercial
  • 67 Industrial
  • 24 Government Sales
  • 814 Other

Electric
The HU Electric System serves a total of 179,380 Electric Customers.

  • 157,841 Residential
  • 17,505 Commercial
  • 3,403 Industrial
  • 631 Street Lighting

Customer Numbers as of September 30, 2015.

HU Operations
Operational efficiency and customer service remain our top priority. There are 626 total HU employees, which is an average of 1 HU Employee for every 536 Customers.

Department Employees
Electric 152
Natural Gas 75
Water 82
Customer Service 126
Joint/Administrative 144
Temporary/Contract 47

The HU Facilities Department maintains 4 major buildings and 32 field sites within the HU 800+ mile service area.

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Huntsville Utilities is an equal opportunity residential utility service provider. We do not discriminate in the terms, conditions, or provision of services based on race, color, religion, sex, disability, familial status, or national origin.

Huntsville Utilities es un proveedor de servicios residenciales publicos (electricidad, gas y agua) que ofrece igualdad de oportunidades. Nosotros no discriminamos en los terminos, las condiciones, o las provisiones de nuestros servicios basados en la raza, religion, color, sexo, discapacidad, estado familiar u origen nacional.