Key Facts & Figures

HU System Customers

The HU Gas System serves a total of 56,608 Gas Customers.

  • 50,988 Residential
  • 5,433 Small Commercial
  • 161 Large Commercial
  • 14 Industrial
  • 12 Transportation

The HU Water System serves a total of 100,004 Water Customers.

  • 88,347 Residential
  • 10,456 Commercial
  • 67 Industrial
  • 20 Government Sales
  • 1114 Other

The HU Electric System serves a total of 192,123 Electric Customers.

  • 168,699 Residential
  • 22,485 Commercial
  • 64 Industrial
  • 875 Street Lighting

Customer Numbers as of September 30, 2019

HU Operations
Operational efficiency and customer service remain our top priority. There are 626 total HU employees, which is an average of 1 HU Employee for every 536 Customers.

Department Employees
Electric 184
Natural Gas 81
Water 101
Customer Service 115
Joint/Administrative 211
Temporary/Contract 55

The HU Facilities Department maintains 4 major buildings and 32 field sites within the HU 800+ mile service area.

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Huntsville Utilities is an equal opportunity residential utility service provider. We do not discriminate in the terms, conditions, or provision of services based on race, color, religion, sex, disability, familial status, or national origin.

Huntsville Utilities es un proveedor de servicios residenciales publicos (electricidad, gas y agua) que ofrece igualdad de oportunidades. Nosotros no discriminamos en los terminos, las condiciones, o las provisiones de nuestros servicios basados en la raza, religion, color, sexo, discapacidad, estado familiar u origen nacional.