On Saturday, August 13, 2016, from 7:00 a.m. till 12:00 p.m., you will be unable to access your billing information online or by telephone due to system maintenance. We apologize for the inconvenience.


The consolidated list below contains various forms referenced throughout the website.

Click the link and complete the form. A Huntsville Utilities Representative will respond accordingly.



Account Review Request

Application For Due Date Assistance Program

Average Monthly Billing Form

Critical Care List Approval Request

General Account Inquiry Form

High Bill Form

Pre-Addressed Return Envelopes Form

Report Problem Form

Request Account Documents Form

Sign up to Round Up Form

Third Party Notification Form

Water Credit Request Form


C & I Inquiry Form

Collective Billing Form

Commercial Application Deposit Quote Form

Key Account Rep Inquiry Form

Updating Account Records Form (Non-Residential)


Commercial/Industrial Gas Service Line Request Form

Construction Services Form

Contract for Temporary Pole Service Form

Easement or ROW Vacate Form

Electric Disconnect Form

Electric Load Information Form

Engineering Services General Inquiry Form

Meter Set Request Form

Natural Gas Disconnect Form

Plat Submittal Form

Residential Gas Service Line Request Form

Water Disconnect Form


HU Home Energy Survey by Mail Form

HVAC Inspection Request Form (Installed using a Contractor from the Quality Contractor Network)


Online Vendor Form

Vendor Application Form (Downloadable Copy)


Please use the form below to report any phishing attempts:

Phishing Attempt Form

For questions related to our privacy policy, please use the form below:

Privacy Policy Form

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Huntsville Utilities is an equal opportunity residential utility service provider. We do not discriminate in the terms, conditions, or provision of services based on race, color, religion, sex, disability, familial status, or national origin.

Huntsville Utilities es un proveedor de servicios residenciales publicos (electricidad, gas y agua) que ofrece igualdad de oportunidades. Nosotros no discriminamos en los terminos, las condiciones, o las provisiones de nuestros servicios basados en la raza, religion, color, sexo, discapacidad, estado familiar u origen nacional.