On Saturday, December 3, 2016, from 6:00 a.m. till 9:00 p.m., you will be unable to access your billing information online or by telephone due to system maintenance. We apologize for the inconvenience.

New Service to a Building/Home

Please submit the online Construction Services Form to begin this process. One of our Engineering Services representatives will review the information and contact you to discuss options for obtaining new service.

A non-refundable Aid-To-Construction (ATC) payment may be required before the construction can begin. This is in addition to any service application fees or deposits due at the time you apply for an account with Huntsville Utilities.

As part of the estimation process, the following conditions may need to be fulfilled:

Residential

  • Mark the corner property pins
  • Roughly stake out the proposed four corners of the residence
  • Post the address so that it is visible from the road
  • Provide anticipated load requirements

Commercial/Industrial

  • Mark the corner property pins
  • Provide a digital copy of the project with desired meter locations marked and all drainage shown (locations may need to be adjusted if inaccessible or in conflict with separation requirements).
  • Post the address so that it is visible from the road
  • Provide anticipated load requirements

Our Construction Specifications and Forms are available in the Construction Resource Center.

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Huntsville Utilities is an equal opportunity residential utility service provider. We do not discriminate in the terms, conditions, or provision of services based on race, color, religion, sex, disability, familial status, or national origin.

Huntsville Utilities es un proveedor de servicios residenciales publicos (electricidad, gas y agua) que ofrece igualdad de oportunidades. Nosotros no discriminamos en los terminos, las condiciones, o las provisiones de nuestros servicios basados en la raza, religion, color, sexo, discapacidad, estado familiar u origen nacional.