As of May 1, 2018, the 1145 Jordan Road location will no longer accept walk-in customers.

Effective June 1, 2018, Self-Service Payment Kiosks Only will be available at that location.

You may pay your bill through those kiosks or at one of our payment centers:

Downtown Office:  112 Spragins Street, Huntsville

Pulaski Pike Drive Thru:  100 Pulaski Pike, Huntsville

Western Union® locations free of charge.

For your convenience, online services are available here.

Click here to take our Customer Service Survey!

My Account access to Western Union® Speedpay® is currently unavailable. 

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Huntsville Utilities is an equal opportunity residential utility service provider. We do not discriminate in the terms, conditions, or provision of services based on race, color, religion, sex, disability, familial status, or national origin.

Huntsville Utilities es un proveedor de servicios residenciales publicos (electricidad, gas y agua) que ofrece igualdad de oportunidades. Nosotros no discriminamos en los terminos, las condiciones, o las provisiones de nuestros servicios basados en la raza, religion, color, sexo, discapacidad, estado familiar u origen nacional.