Huntsville Utilities News
Huntsville Utilities names two new vice presidents
April 10th, 2013HUNTSVILLE UTILITIES News Release Wednesday, April 10, 2013 Huntsville Utilities names two new vice presidents William C. Pippin, President/CEO of Huntsville Utilities, is pleased to announce some changes to the executive management team of Huntsville Utilities. In an effort to improve our ability to provide a valuable resource to the community and increase our customer [...]
Huntsville Utilities begins collecting Trash Fees for City of Madison residents
January 7th, 2013HUNTSVILLE UTILITIES NEWS RELEASE Monday, January 7, 2013 Huntsville Utilities begins collecting Trash Fees for City of Madison residents City of Madison residents who live in Madison County will begin receiving their bill for trash collection on their monthly Huntsville Utilities’ bill. The trash fee will begin on this month’s utility bill. Huntsville Utilities is [...]
Huntsville Utilities Reduces Natural Gas Rates
November 15th, 2012HUNTSVILLE UTILITIES NEWS RELEASE Huntsville Utilities Reduces Natural Gas Rates Huntsville Utilities today announced a rate decrease for all natural gas customers. The rate for Huntsville Utilities’ residential customers will be lowered by 10.2% from $9.70 to $8.71 per one thousand cubic feet (1,000 mcf). Small commercial gas customers will also see a 10.1% rate [...]
HU E-Mail System Offline
August 28th, 2012The e-mail system for Huntsville Utilities has been offline for most of the day. A server that hosted the e-mail functions failed and the IT team has been working to restore the service. It could be late this afternoon before it will be operational. This may delay our ability to respond to some customer’s service [...]
HU Enters into a Conciliation Agreement with HUD
August 9th, 2012Over the past several months, Huntsville Utilities has been working with the U.S. Department of Housing and Urban Development (HUD) to come to a reasonable agreement regarding concerns raised by two test phone calls HUD made to the Huntsville Utilities’ Customer Service Call Center in the fall of 2011. After reviewing various options, it is [...]
