Start/Stop/Transfer Residential Services
New Residential Customer – Starting Service
Click here to send a request to HU to Start Service at your home. To validate and protect your identity, you will be asked a series of security questions. Customers applying for utility service for the first time with Huntsville Utilities should complete and submit the online application.
Residential Stop Request
Click here to send a request to Stop Service if you are registered online.
To register for online access to Stop Service click here.
Residential Transfer Request
Click here to send a request to Transfer Service to a new address if you are registered online.
To register for online access to Transfer Service click here.
New Residential Service – Fax/Mail/In Person
Stop Service – 256-535-1200
Transferring Service – 256-535-1200
- Two Forms of Identification (see list).
- $300 Security Deposit. (see Eligibility Requirements for additional information to reduce deposit)
- Non-refundable service fee for account set up
- If your utilities have been disconnected because of non-payment of a past due bill, the past due balance must be paid in full before your services can be restored. Payments can be made online at www.hsvutil.org , via Speedpay (877-429-4131) or one of our local offices during normal business hours.
Para información en español, haga clic aquí haga clic aquí o llame al 256.535.1200.