Huntsville Utilities

Customer Service

My Utilities Information

My Utilities offers an easy and convenient way to view your bill, pay your bill, view consumption history and manage your account. This system will allow you to:

update your bank information for drafting and initiate a payment
update your mailing and email addresses
review meter reading results and history
sign up for e-Billing
obtain a duplicate copy of your bill (pdf format)
request a move in/out for service
donate to project share

How to Register for Online Access to Your Account

Please read “How to Register for Online Access” above. You will need your new Customer Number, which will be available on your first bill and the customer name exactly how it appears on your bill.

Quick Links

Pay Bill Online

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Huntsville Utilities is an equal opportunity residential utility service provider. We do not discriminate in the terms, conditions, or provision of services based on race, color, religion, sex, disability, familial status, or national origin.

Huntsville Utilities es un proveedor de servicios residenciales públicos (electricidad, gas y agua) que ofrece igualdad de oportunidades. Nosotros no discriminamos en los términos, las condiciones, o las provisiones de nuestros servicios basados en la raza, religión, color, sexo, discapacidad, estado familiar u origen nacional.