|
Main Number
Toll Free Number
Toll Free Fax Number |
(256) 535-1200
(866) 478-8845
(888) 884-5329 |
|
Emergencies
No Power, Leaks or Service Outages |
(256) 535-4448 or (256) 535-1200 |
|
Automated Phone System
Make Payment Agreements,
Pay your bill, & General Info |
(256) 532-8222
|
|
Payment by Credit Card
Speedpay Toll Free Number |
1-877-429-4131 |
|
Call Before You Dig |
1-800-292-8525 |
|
Customer Information Center
Turn On/Off or Transfer Services
Deposit Amount for New Residential Service
Accelerated Service Fee
Meter Reading Schedule
Temporary Pole Rental
Report Street Light Out
Request Tree Trimming
|
(256) 535-1200 or (256) 535-1255
custserv@hsvutil.org
custserv@hsvutil.org
custserv@hsvutil.org
custserv@hsvutil.org
custserv@hsvutil.org
elecoper@hsvutil.org
trees@hsvutil.org
|
|
Customer Accounts
Discuss Current Bills
Green Power Information |
(256) 533-0646
custserv@hsvutil.org |
|
Collections
Past Due Bills
After Hours - Service for Non-Payment |
(256) 533-0262
(256) 535-1200 |
|
Commercial & Industrial Services |
(256) 535-1317
com_ind@hsvutil.org |
|
Electric Engineering Services
New Service for Residential, Remodeling, & Relocation of Meter Base
Mobile Home Electric Service
Upgrade Service from Overhead to Underground
Aid-to-Construction
Contact Engineer for Particular Area (for construction specifications & cost)
Request to Vacate Easements or Right-of-ways |
(256) 535-1315
eengsvc@hsvutil.org
(256) 535-1313 |
|
Electric Engineering
General Engineering Questions |
(256) 535-1305
eleceng@hsvutil.org |
|
Electric Meter Shop
Approved Meter Sockets, Radio Interference |
(256) 535-1333 |
|
Electric Operations
Street Light Repair Follow Up
Tree Trimming Request Follow Up
Request Wood Chips
Certificate of Occupancy/Inspection
Accelerated Service Fee
Work Scheduling |
elecoper@hsvutil.org
(256) 535-1324
(256) 535-1224
(256) 535-1324
(256) 535-1320
(256) 535-1320
(256) 535-1320 |
|
Energy Management Conservation
Energy Right New Homes Program
Educational Programs
Load Management/Conservation |
(256) 535-1225
energy@hsvutil.org |
|
Fleet Services |
(256) 535-1440
fleet@hsvutil.org |
|
Human Resources
Job Line |
(256) 535-1295
humres@hsvutil.org
(256) 535-1478 |
|
Natural Gas Engineering
Service Availability & Application
Meter Relocations
Request/Survey for Natural Gas Form |
(256) 535-1206
gaseng@hsvutil.org |
|
Natural Gas Operations
To Report a Leak (Mon-Fri 7 am-3 pm)
After Hours, 24 hours a day
Pilot Lights
Carbon Monoxide Home Check
Service/Main Installation Schedule
|
gassvc@hsvutil.org
(256) 532-8342
(256) 535-1200
(256) 532-8342
(256) 532-8342
(256) 532-8350 |
|
Public Relations |
(256) 535-1386
pr@hsvutil.org |
|
Purchasing
Stores/Materials
Electric Storeroom
Water & Natural Gas Storeroom |
purchase@hsvutil.org
(256) 535-1235
(256) 851-1605
(256) 532-8354 |
|
Water Engineering
New Residential Service
Report Water Leak
High/Low Water Pressure
Service Line Tap Fees
Turn Water Off
Filling Swimming Pools/Methods
Winterize Plumbing
Lawn Irrigation Meter |
(256) 535-1400
wtreng@hsvutil.org |
|
Water Operations
Inquire About When a Meter will Be Set
Request Inspection/Repair of Meter
Request Water Turned Off/On
Damaged/Malfunctioning Fire Hydrants |
(256) 532-8345
wtroper@hsvutil.org |
|
Water Supply
Water Quality & Testing
South Parkway Water Treatment Plant |
(256) 650-6374
(256) 881-6281 |
